Boston Damp ProofingBoston, Lincolnshire
Plain English

How this service works

This site exists to do one thing: get a Boston damp problem in front of a competent local specialist quickly. Here is exactly what happens when you use it, and who you are dealing with.

What this website is

dampproofingboston.co.uk is an introduction service operated by Patrick Robinson. We are not a damp proofing contractor, we do not employ tradespeople, and we do not carry out surveys or building work. What we do is maintain this site, take enquiries from people in and around Boston with damp problems, and pass each enquiry to one vetted, independent local damp specialist.

What happens to your enquiry

  1. You call the number shown on this site or submit the enquiry form.
  2. Phone calls connect you to the specialist. Calls may be recorded, and a short notice tells you so before the call connects.
  3. Form enquiries, your name, phone number and message, are passed to the same specialist, who contacts you directly.
  4. The specialist arranges any inspection or survey, provides the quote, and carries out any work you agree to.

Who you contract with

If you go ahead with a survey or with remedial work, your agreement is with the specialist firm, not with this website or its operator. They set their own prices, provide their own paperwork and guarantees, and are responsible for the work. We recommend, as with any building work, that you get the quote in writing and check what any guarantee covers before accepting.

Why one specialist rather than a panel

Many quote websites sell your details to several firms at once, which is why using them leads to a week of sales calls. This site works differently. One enquiry goes to one specialist. You get one call back, and if you do not like the quote you are free to walk away and get others independently.

What vetted means here

Before featuring a specialist, the operator checks that the firm is an established, trading business, carries the insurance a contractor should carry, and works to the standards described on this site's service pages. It does not mean the operator supervises their work, and it is not a guarantee of any outcome. Your statutory consumer rights against the firm doing the work are unaffected.

How the site is funded

The specialist pays the operator for the introductions this site generates. That fee does not change the price you are quoted, and you pay nothing for using the site.

Questions or problems

If something about this arrangement is unclear, or you have a concern about how your enquiry was handled, use the contact page. For how your data is handled, read the privacy policy.